Cancel My Service

STELLAR:

1. In the left navigation bar, select My Account, then select Cancel.
2. Select the date you wish to cancel service.
3. Follow instructions and submit your cancellation order.

DIRECTV:

To cancel DIRECTV completely, you can:

1 Cancel your DIRECTV service on your STELLAR My account. Then, return your DIRECTV equipment by taking to your nearest UPS store or FedEx. (see below for details)

To move DIRECTV to your new address:

2 You can move DIRECTV to your next address using the Mover's Program even if it's not a location serviced by STELLAR. Simply call DIRECV at:

1.855.333.0032

You must return your DIRECTV equipment. Here's how:

Once your DIRECTV account is cancelled, returning your equipment is easy!

Bring all of your DIRECTV equipment unboxed to a UPS Store or FedEx (excluding FedEx Express) with your DIRECTV account number. UPS or Fedex will box up your equipment, print off a return receipt and that's it! You are all set! See below for common locations:

FedEx Office Print & Ship Center

626 Michigan Ave.
East Lansing, MI 48823
Hours: 7AM-10PM

FedEx Office Print & Ship Center

4950 Marsh Rd. 17
Okemos, MI 48864
Hours: 7:30AM-9PM

FedEx Office Print & Ship Center

6240 W Saginaw Hwy 1
Lansing, MI 48917
Hours: 7:30AM-9PM

UPS Store

2843 E Grand River
East Lansing, MI 48823
Hours: 7AM-10PM

UPS Store

3105 S Martin Luther King BLVD.
Lansing, MI 48910
Hours: 7:30AM-9PM

Did you find this information helpful?

Yes No